Terms of service
Terms of Service
1. Overview
This website is operated by Scentscientists (“we”, “our”, “us”).
Throughout the site, the terms “we”, “us”, and “our” refer to Scentscientists.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”), including those additional terms and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them.
If you do not agree to all the terms, you may not access the website or use any services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
Transmission over various networks
Changes to conform and adapt to technical requirements of connecting networks or devices
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
3. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more complete or more timely sources of information.
4. Products and Services
Our products include fragrance oils, aroma chemicals, essential oils, and perfumery materials for professional and educational use.
All products are supplied for external use only and not for direct application to skin unless diluted or otherwise stated.
It is the customer’s responsibility to handle all materials safely and in accordance with IFRA and SDS guidelines provided.
We reserve the right to limit the sales of our products to any person, region, or jurisdiction.
All descriptions of products or pricing are subject to change at any time without notice.
5. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
In the event we make a change or cancel an order, we may attempt to notify you by contacting the email or billing address provided.
You agree to provide current, complete, and accurate purchase and account information for all orders made on our website.
6. Optional Tools and Third-Party Services
We may provide you with access to third-party tools or services that we neither monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind.
Any use of third-party tools is entirely at your own risk.
7. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links may direct you to websites that are not affiliated with us.
We are not responsible for examining or evaluating their content and will not have any liability for third-party materials or websites.
8. User Comments, Feedback, and Submissions
If you send creative ideas, suggestions, or proposals (collectively “comments”), you agree that we may edit, copy, publish, or distribute them without restriction.
We are under no obligation to:
Maintain comments in confidence
Pay compensation
Respond to any comments
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or personal rights.
9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
10. Errors, Inaccuracies and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, shipping, or availability.
We reserve the right to correct any errors and to change or update information without prior notice.
11. Prohibited Uses
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content:
For any unlawful purpose
To solicit others to perform unlawful acts
To violate any international or UK regulations, rules, or laws
To infringe upon our intellectual property rights
To upload malicious code or viruses
To interfere with or circumvent the security features of the site
We reserve the right to terminate your use of the Service for violating any prohibited use.
12. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of our service is at your sole risk.
All products and services delivered to you are (except as expressly stated by us) provided “as is” and “as available” without any warranties, express or implied.
In no case shall Scentscientists, our directors, employees, or agents be liable for any injury, loss, or damages of any kind arising from your use of any product purchased through our store.
13. Indemnification
You agree to indemnify, defend, and hold harmless Scentscientists, its affiliates, and staff from any claim or demand, including legal fees, arising from your breach of these Terms or violation of any law or third-party rights.
14. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
15. Termination
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our services.
We may also terminate this agreement at any time without notice if you fail to comply with any term or provision herein.
16. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of England and Wales.
17. Contact Information
Questions about the Terms of Service should be sent to:
📧 info@scentscientists.com